Carol Washington is a graduate of Indiana University of Pennsylvania (IUP), where she received her Bachelor of Science degree in Business Management and a minor in Economics. She is currently the Director of Human Resources for The Wilson Group. In 2014 she was appointed as the Chief Operating Officer for Life'sWork of Western PA after facilitating the merger of Life’sWork of Western PA and The NorthShore Community Alliance (NCA) where for over 9 years she served as the Executive Director and served 7 years as the Director of Human Resources. Over the past 27 years, her professional career has included: District Human Resource and Regional Operations Manager for Eckerd Drug, Finance Manager & Senior Accountant for Mellon Bank Trust and Corporate & Student Liaison for INROADS Inc. 


While serving as the Executive Director of NCA, she has earned recognition from her peers by being recognized as one of the 2013 "Women of Excellence" and was the recipient of the 2014 "Ladies Who Network" award. In 2017 she was inducted into the “Eberly School of Business Hall of Distinction” for her career and passion in women leadership and success as an alum of Indiana University of Pennsylvania. The greater part of her career has been spent volunteering to train and develop youth and adults on various topics including: Leadership, job development, parenting, re-entry resources, transition to college and empowerment. Her most recent accomplishment has been being recognized as an author, publishing her first book entitled “Rules of Engagement”. This piece is dedicated to her passion in Leadership and Coaching.


Carol served an eight-year commission for the United States Army, ending that career with an honorable status as a Supply Specialist. As an active member of the National Association of Black Social Workers, she has presented at the Annual National conference for three consecutive years as an advocate for Violence prevention in the African American community as well as leadership in the 21stCentury. She also served as a member of the National Alliance for Children & Families that supports settlement house movements across the country.  She has served on the Board of Directors for the following organizations: Healthy Start Inc., A Giving Heart, Greater Pittsburgh Community Food Bank, Ruth’s Way, and the Pittsburgh Rotary Club. She has also been a member of the Pittsburgh Business Advisory Committee, and has volunteered for Junior Achievement, A Plus reading program for K-3rd grade, an active member of the Society for Human Resources Management and the NAACP.  She also assisted and launched a mentor program working with High School students for the City Charter High School at its inception.  She has been an active mentor for high school students and voluntarily speaks to graduating students from the Pittsburgh Public Schools on behalf of the Urban League of Pittsburgh. 


Her inspiration comes from here desire to advocate for the African American community, Women’s Leadership, the reduction in recidivism, while making an impact on homelessness. She dedicates her life to the future business leaders of America.  She is more than encouraged by her family, her husband of 24 years Melvin Washington and their 20-year-old son Noah Elijah.

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